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Questions to Ask When Buying a New HVAC System

April 27, 2023

If you're in the market for a new HVAC system, it's important to ask the right questions to ensure that you are making an informed decision. HVAC systems are not something you can easily uninstall and return after it’s been installed. A new HVAC system is a significant investment, and it's important to make sure you're choosing a system that will meet your needs and provide efficient heating and cooling for your home or business. If you have certain needs or wants in an HVAC system you should take the time to ask prior to installation. 

Do you have certain needs? Do you want to be informed when speaking to an HVAC contractor to know that you’re not getting ripped off? 

To help you get the most out of your HVAC purchase, we've listed some of the top questions that you should consider asking below. 

 

What type of HVAC system do I need?

Before making any decisions, it's important to determine what type of HVAC system will work best for your needs. There are several types of systems to choose from, including central air conditioning, ductless mini-split systems, heat pumps, and more. Each system has its own advantages and disadvantages, and it's important to choose one that is well-suited for your home or business.

 

What is the energy efficiency rating of the system?

Energy efficiency is an important consideration when choosing an HVAC system. High-efficiency systems can save you money on your energy bills over time and are better for the environment. 
Look for systems with high SEER (Seasonal Energy Efficiency Ratio) and HSPF (Heating Seasonal Performance Factor) ratings.

You must also be mindful of the SEER Rating requirements of your area.

 

What is the expected lifespan of the system?

HVAC systems can last anywhere from 10 to 25 years, depending on the system and how well it's maintained. It's important to know the expected lifespan of the system you're considering so that you can plan for future replacements.

What is the total cost of the system, including installation and maintenance?
The cost of an HVAC system can vary greatly depending on the type of system you choose, as well as the size and complexity of the installation. Be sure to get a detailed estimate that includes all costs, including installation and maintenance. 

If you need time to think about your decision after getting a quote, then ask how long the quote is good for. Quotes don’t last forever, and if you wait a year or two, then you will find that the new quotes will likely be higher than the old one.

 

What kind of warranty comes with the system?

A good warranty is important for protecting your investment. Make sure to ask about the warranty that comes with the system and what it covers.

 

Is the system the right size for my home or business?

Proper sizing is crucial for ensuring that your HVAC system operates efficiently and effectively. Be sure to work with a qualified HVAC contractor who can properly size the system for your home or business.

Are there any incentives or rebates available for purchasing an energy-efficient system?
Some states and utility companies offer incentives or rebates for purchasing energy-efficient HVAC systems. Be sure to check if there are any available for the system you're considering.

 

What is the availability and costs of replacement parts

Every HVAC system will have parts that will eventually need to be repaired or replaced. The costs of these repairs will depend on the various HVAC company but also on the brand of system involved. 

Repairs aren’t something you likely think about as a new system is being installed, but it might be something you wished you asked several years down the road.

 

Are there any additional features or add-ons that would be beneficial for my specific needs?

Depending on your needs and preferences, there may be additional features or add-ons that would be beneficial for your HVAC system. 

Ask about any available options, such as air purifiers or smart thermostats.

 

Ask the RIGHT Questions

As you can see, there are many questions you can ask in order to ensure you are getting the right HVAC system. Don’t worry if you feel overwhelmed with all the questions. You don’t have to ask every question. It’s about asking the right questions.

Do you have breathing problems and want to ensure the HVAC unit helps and doesn’t agitate your problems? Do you want the ability to control the temperatures remotely? Is keeping humidity in check an important factor in your home?

Think about what’s important to you and ask the questions that are pertinent to your current and future needs.

 

Find a trusted HVAC Company

It’s important to find an HVAC company that is willing to take the time to answer your questions and understand your particular needs. 

As a consumer, it’s not your job to ensure you have the best HVAC system. As trusted technicians, it’s our job to ensure we are installing the right equipment based on your needs. 

When you do find an HVAC company you can trust, you will feel comfortable allowing them to take the reigns and install what they know to be best for you. Just make sure you let them know of any specific concerns you have such as asthma, smart technology, the need for higher efficiency, etc. 

If you’re looking for an HVAC contractor in Maryland we can help. Give us a call and we can help answer the questions you have about your current or a new HVAC system. 

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